Question 1

What is the process for starting a project with JAM?

Accepted Answer

In-depth discovery call. We always start off with an in-depth discovery meeting with all our clients. It’s to understand exactly what you need from a business perspective and what you want to achieve with us. We’re going to ask you a whole bunch of questions relating to your current & future goals, marketing, tech stack and more. We want to be on the same page from the beginning. Detailed proposal. Once we’ve got all the info we need, we’ll put together a personalised proposal for you within a few working days. The proposal will include things such as project inclusions, timelines and costs. Interested in discussing a digital project? Book in a discovery call.

Question 2

What happens once the project starts?

Accepted Answer

You’ll be in the loop every step of the way. Before we start the project, we’ll have a shared project timeline that we’ll be working towards. It’ll be clear for you as a client to track where we’re up to and when we need certain things from you to achieve milestones.

Question 3

How do you determine the cost of a project?

Accepted Answer

After we have our in-depth discovery call, we’ll work on providing you a detailed proposal. We determine the cost of projects based on multiple factors. Our services will be tailored specific to your situation which include things like design effort, custom builds, brand and product story telling and much more.

A deposit is required before starting each project.

Question 4

How quickly can you turn around a project?

Accepted Answer

It really depends on what you want! We can generally work within timelines, if you’re working towards a launch date. We’ve worked on many launches, so we know exactly what’s essential and what can wait – helping you stay on track.

Question 5

What’s your collaboration and communication approach?

Accepted Answer

We are flexible with how we communicate with our clients. We use Google Meet, WhatsApp, text and email. In terms of project management, we use Notion, Google Drive, Figma & Loom. We are open to trying new and effective tools if it works for our clients.

Question 6

What technologies do you work with?

Accepted Answer

Website builds We use HTML, CSS, Astro.js and Javascript (as little as required). That’s it! Because of this, our custom-coded websites are the best performing websites on the market. We guarantee it. We also take care of ongoing management with our Website-as-a-Service (WaaS) offering. Enquire about WaaS. What about Wordpress, Wix, Webflow and other website builders? We only work to migrate you away from them to our technology stack ;) E-Commerce builds We work strictly with Shopify and are open for custom built shops. Everything we do follows best practices.

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MEET JAM.

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Jen

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